We want you to be happy with your product. You may return an unworn, unwashed item with the orginal tags within 30 days of purchase for an exchange or refund. Please contact us first for a RMA number. Specify if you would like a return or exchange.
Depending on the reason for the return, you may have to pay return shipping.
If you received a damaged item, please take photo of the packaging and of the product damage. contact us immediately and send the photos. We will set up a replacement or refund.
Once you have a valid RMA number and form, print out the form and include it in the package.
Mail the packate to:
Desert Glow Apparel
RMA # _________
4045 S. Buffalo Dr Ste A-101-422
Las Vegas, NV 89147
Please send us an email with your RMA # and tracking number once you have shipped it. We are not responsible for items returned without valid shipment tracking numbers.
All returned items must be unworn, unwashed merchandise with the original tags attached. Items that do not meet these criteria or are non-returnable and will be denied.
Once we have received your returned item, your refund will be processed within 7 business days. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.